At Lumi, operated by OHAA PTE. LTD. ("we," "us," or "our"), we value the trust you place in us when sharing your personal information. This Privacy Policy explains how we collect, use, and protect your data when you interact with the Lumi social platform.
We collect information that you voluntarily share with us, including your profile name, email address (optional), and any media or text you upload to the platform.
When you use Lumi, we automatically collect certain device information (model, OS version, unique identifiers) and usage metrics to ensure the app functions correctly and to improve user experience.
To provide a full social experience, Lumi may request access to your camera and microphone (for calls), and your photo library (for sharing media). These permissions are only used when you explicitly initiate these features.
Your information is used to facilitate social connections, maintain account security, and comply with legal requirements. We do not sell your personal data to third parties.
We respect your right to control your data. You can initiate the deletion of your account through the following steps:
In-App Deletion: Go to Personal Center → Settings → Delete Account. Upon confirmation, the deletion process will begin immediately.
Deletion Policy (90-Day Grace Period):
Immediate Deletion Request: If you require your data to be removed immediately without the 90-day grace period, please contact us via email. We will verify your identity and process your request within 48 hours.
For any privacy-related concerns or to request immediate data removal, please contact our Data Protection Officer at:
Email: developer@gmail.com
Address: OHAA PTE. LTD., Singapore